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Frequently Asked Questions

 

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How and Where to Maintain/Service Your System
Field Support Representatives

Available for dispatch within 24 hours from the closest WSC location, WESCAM’s Field Support Representatives (FSRs), respond rapidly customer calls for on-site repairs.

WESCAM’s FSRs are factory-trained technicians, experienced in performing diagnostics and repairs anywhere in the world. 

To dispatch an FSR immediately please follow the process outlined below:

  1. Call or email L-3 WESCAM Customer
    Call: 1-888-5WESCAM (593-7226)
    E-mail:

  2. Have your serial # and/or part # available so the technician can pull needed records from the system

  3. If possible, have a copy of the error codes you’ve encountered or be able to explain the error you’re faced with
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